# Freight forwarder assistant

Send your weekly rate sheet and your customers' documents. You see your rate against the anonymous median of at least three forwarders, and get a ready message for the customer when a document is missing.


## What you send

- Your rate sheet, as you already send it to customers
- Your customers' case documents

## What comes back

| Axis | Example |
|---|---|
| Cost | "Your rate on this lane is 8% above the median." |
| Risk | "Your customer's file has no bill of lading." |
| Speed | A ready-to-send message asking the customer for the missing document. |

The examples are illustrative.

## How the median is protected

- A lane with fewer than three rate sheets is never published.
- Medians carry no forwarder names and no shipping lines.
- You can withdraw your sheets at any time.


## FAQ

**Will other forwarders see my rates?**

No. Rates appear only as an anonymous median of at least three forwarders, never with your name or carrier.

**Do importers see my quote compared with others?**

An importer sees their own quote against the anonymous median. A quote an importer uploads is never shown to you.


Canonical: https://purserhouse.com/en/forwarder/