Sample answers

Every case below is fictional. Real answers follow the same shape: at most three findings and one next step.

• Sample answer for an importer: Shanghai to Jebel Ali

  Your quote for Shanghai to Jebel Ali is 12% above the median of 5 forwarders. Net weight is 3,400 kg on the invoice and 3,120 kg on the packing list; customs will stop this until they match. Next: ask the factory for a corrected packing list.

• Sample answer for an exporter: kettles to Saudi Arabia

  Code 8516.79 on the invoice is not enough for Saudi Arabia; a 12-digit code is needed. This product needs SABER registration. Next: get the certificate of conformity before loading.

• Sample answer for a forwarder: Ningbo to Dammam

  Your rate for Ningbo to Dammam is 8% above the median. Customer case 104 has no bill of lading. Next: a ready message for the customer is below.

• Sample answer for a customs broker

  Three likely codes; estimate 5% duty plus 5% tax. Carton count does not match between invoice and packing list. Next: get the count confirmed before the declaration.